Request account and personal data deletion

You can request deletion of your Wasiatak account, or of personal data associated with it, through the support channel below.

1. Send support a request specifying whether you want to delete the entire account or particular personal data associated with it.
2. Include the phone number or email address registered to your account. If requesting deletion of specific data, identify that data.
3. Support will verify your account ownership before deletion and may request information needed for verification. Do not send your password or verification codes.

Some records may be retained only where required for legal or security obligations. You can ask support which exceptions apply to your request and how long those records must be retained.

Use the same email address to follow up on your request. Ask support to explain the effects of deletion before confirming it.